FAQ - holabyss
General Conduct

All massages are for therapeutic purposes only.

Immediate termination of the session will ensue if you engages in illicit or sexually suggestive remarks, sexual advances and/or other inappropriate behaviour.

If the session is terminated due to your inappropriate behaviour, You are responsible for payment in full and no refund will be given.

Lay out a clear space for your massage therapist as many massage therapists like to work barefoot, so make sure that the floor is clean in the area that he or she will be working in.

Cancellation Policy

Full refunds will be issued for appointments that are cancelled with 24 hours advance notice.

There are no refunds for appointments that are booked for the same day.

However, if you contact Home Kneads within 2 Hours before your original appointment time, you may reschedule the session for a later date subject to availability.

Failure To Show For An Appointment

If you are not present at the agreed upon location within 15 minutes of the appointment time, then the massage service does not have to be performed. There will not be any refund given by us.

If the massage therapist does not show up at the agreed upon location within 15 minutes of the appointment time, you have the right to refuse services (with full refund) or receive an additional 15 minutes massage time.

I Understand And Agree To The Following:

Massage is not a substitute for a medical examination or for treatment.

You are responsible:

  • for seeking the advice of a physician, chiropractor or other qualified medical specialist for any mental and/or physical ailments.
  • To disclose all known medical conditions before the massage session to the licensed massage therapist.
  • To keep the provider(s) updated as to any changes in customer’s medical profile.

As that there will be no liability on the part of Home Kneads or the individual massage therapist if Clients fail to disclose any new or updated medical issues.

You must at least 21 years old and booking for appointment for yourself or with someone else who is at least 21 years old. By booking with us, you have to understand your responsibilities as well as the risks as described in the terms and conditions.

To safeguard yourself and obtaining your proper rights, all appointments must be made directly through Home Kneads either by phone or through the website. If you choose to contact the massage therapist by yourself , Home Kneads will not be liable for it.

Points that you will have to take note that Home Kneads (is ):

  • Not responsible for any personal injury or property loss as a result of  a massage therapy session. All of our massage therapists hold their own

  • Has the right to refuse service at any time without recourse.
  • Has the right (but not the obligation) to delete or deactivate any account or terminate access to or use of the service (or any part thereof),
 immediately and without notice.
  • Has the right to remove and discard any content within the service, for any reason.
  • Reserves the right, at our sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such modifications shall
 become effective immediately upon being posted on the Home Kneads website. It is your responsibility to review the  terms and to keep current on them. If you disagree with the terms, you are not obligated to use the service.

Further, you agree that Home Kneads shall not be liable to you or any third-party for any termination of my access to the service, to indemnify and hold Home Kneads its officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers and employees, harmless from any claim or demand, made by any third party due to or arising out of content you submit, post or make available through the service, your use of the service, your violation of the Terms and Conditions, your breach of any of the representations and warranties herein, or your violation of any rights of another.

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